Cyber Security

Carrickmacross Credit Union has an active partnership with a top tier security firm and governs its security posture in line with the Cross-Industry Guidance in respect of Information Technology and Cybersecurity Risks from the Central Bank of Ireland.

Protecting yourself and your Credit Union account online is important. Phishing is a cybercrime in which a target or targets are contacted by email, telephone or text message by someone posing as a legitimate institution to lure individuals into providing sensitive data such as personally identifiable information, banking and credit card details, and passwords.

Financial institutions are frequently targeted by these types of attacks. Occasionally, Carrickmacross Credit Union may send you marketing and product related emails.

It is important to note that we will never:

  • Ask you to share your full Login Pin or password.
  • Request your account information through an onscreen pop-up window.
  • Ask for your Online Account login details or personal information.
  • Send you a link directly to the login page of our online page.
  • Ask you to transfer money out of your account to protect yourself from fraud.

Fraudulent emails that are currently in circulation include:

  • Customer Record Updates: these mails advise that you will be required to provide proof of identity and address; otherwise you will be unable to access your accounts from a specified timeframe, or
  • Secure Message: you will be asked to click on a message to view it.

The emails also include a false link to log into your online banking.

NEVER

  • Click on or open suspicious links and attachments.
  • Respond to unsolicited text messages or emails.
  • Provide your full banking details in a pop-up window.

Vishing is when someone calls you claiming to be from a Credit Union or other financial institution and request your financial and/or personal and security information. The phone number they call from may appear to be a genuine Credit Union phone number but these can be mimicked by criminals.

If you suspect any fraudulent activity from any call you receive, you should ask the caller to confirm their authenticity and if still in doubt of the caller’s authenticity, end the call.

If you feel your Credit Union details have been compromised in any way, call us immediately on 042 9661937 and ask to speak to our Information Security Officer or Risk Management Officer.